Privacy Policy

Last updated: September 15, 2026

HardMoments (“the App”) is operated by PARTek LLC. This policy explains how the App handles information. It is written for parents and caregivers. It is not legal advice.

What HardMoments is (and isn't)

HardMoments helps co-parents agree on how to handle hard moments (like meltdowns and bedtime), co-sign one plan, and use quick in-the-moment cards. A free Safety tab includes fever and bite-or-rash checklists and an on-device photo log.

The App is not a medical device, diagnosis tool, or emergency service. Safety content is informational only. For emergencies, call local emergency services (for example, 911 in the U.S.).

Information the App stores

By design, HardMoments keeps family plans, answers, checklist inputs, and Safety photo-log photos on your device. The App does not require an account to use these features.

Depending on what you enter, that on-device information may include caregiver answers, co-signed plans, notes for “right now” cards, Safety checklist answers, and photos you choose to save in the photo log.

We do not use Safety photos for AI training or skin analysis. Safety features do not use AI to identify bites, rashes, or medical conditions.

Information we may receive outside the device

If you contact us by email for support, we receive the contents of that message and your email address so we can reply.

If you buy the App or a subscription through Google Play or the App Store in the future, those stores process payment under their own terms. We do not receive your full payment card number from those stores.

We do not sell personal information.

Children

HardMoments is intended for adults (parents and caregivers), not for children as primary users. Caregivers may enter information about a child. We do not knowingly collect personal information directly from children under 13 for accounts.

Sharing

We do not sell your information. We may share information only if required by law, if you send it to us yourself (for example, by emailing support), or with processors that help run store purchases under their terms.

Today’s product keeps plans and photos on the phone. If that changes (for example, optional sync between parents’ phones), we will update this policy before that feature ships.

Retention and your choices

On-device data stays until you delete it in the App or uninstall the App. Support emails are kept as long as needed to help you and for ordinary business records.

You can delete entries in the App where the interface allows, uninstall the App to remove local data, and email us with questions about this policy.

Contact

PARTek LLC
Email: support@hardmoments.app
Web: https://hardmoments.app